Terms of service
Last Updated and Effective Date: June 13, 2026
Welcome to Dr. Choi’s Pharmaco. These Terms of Service (“Terms”) are a binding agreement between you and Crystal Vision Technology Inc. (dba Dr Choi Natural Wellness) (“Dr. Choi’s,” “we,” “us,” or “our”) governing your access to and use of the website drchoispharmaco.com and any related content, features, products, and services (together, the “Services”).
Please read these Terms carefully. By accessing or using the Services, or by placing an order, you agree to these Terms, our Privacy Policy, and any other policies referenced here, including our Subscription and Sales Terms, Return Policy, and Shipping Policy, each of which is incorporated by reference. If you do not agree, please do not use the Services.
1. Who May Use the Services
You must be at least 18 years old and able to form a binding contract to use the Services or purchase our products. By using the Services, you represent that you meet these requirements and that the information you provide is accurate and complete. Our products are intended for adults; do not give them to a minor except under the guidance of a qualified healthcare professional.
2. Products, Orders, and Pricing
All products are sold for your personal, non-commercial use only. You agree not to resell, redistribute, or commercially exploit any product without our prior written consent. Product descriptions, images, pricing, promotions, and availability may change at any time without notice. We make reasonable efforts to display our products accurately but do not warrant that every description, color, or detail is complete or current.
Each order you submit is an offer to purchase. Our acknowledgment that we received your order is not acceptance. We accept your order only when we ship the product. We may limit quantities and may decline or cancel any order — including after a confirmation email — if we identify a pricing or description error, receive incomplete or inaccurate payment or shipping details, suspect fraud or a connection to a prior payment dispute, or if a product becomes unavailable. If we cancel an order you already paid for, we will refund the amount paid for that product. Purchases are also governed by our Subscription and Sales Terms and Return Policy.
3. Subscriptions
If you enroll in a subscription, your subscription automatically renews and your saved payment method is charged on a recurring basis at the frequency and price shown at checkout, until you cancel. You may cancel at any time online through your account, and we send a reminder email before each renewal charge. Full details, including how to cancel, skip, or change your subscription, are in our Subscription and Sales Terms and our Purchase Options Cancellation Policy.
4. Payment
You must provide a valid payment method. By submitting an order or enrolling in a subscription, you authorize us and our payment processor to charge your payment method for all amounts due, including product price, shipping, and applicable taxes. You agree to keep your payment information current. We use a third-party payment processor and are not responsible for fees your bank or card issuer may charge. Sales tax shown at checkout is an estimate and may be adjusted to the rate in effect when your order is processed.
5. Shipping, Returns, and Refunds
Shipping is governed by our Shipping Policy, and returns and refunds are governed by our Return Policy, each incorporated by reference. Estimated delivery times are estimates only and are not guaranteed. Except where applicable law provides otherwise, title and risk of loss pass to you when we deliver the product to the carrier.
6. Health Disclaimer; No Medical Advice
Our products are dietary supplements and related consumer products, not medicines. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. All information we provide — on the Site, through our chat assistant, or otherwise — is for general informational purposes only and is not medical advice, and no doctor–patient relationship is created. Always read and follow the product label. Consult a qualified healthcare professional before use if you are pregnant or nursing, take medication, have a medical condition, or plan to give the product to a minor. Discontinue use and seek medical attention if you experience an adverse reaction. You are responsible for how you use our products.
7. Accounts
You may need an account to use certain features. You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us promptly at support@drchoispharmaco.com if you suspect unauthorized use. We may suspend or terminate accounts that violate these Terms or that we reasonably believe are associated with fraud or abuse.
8. SMS / Text Messaging
If you provide your mobile number and opt in, you agree to receive recurring automated marketing and/or transactional text messages from or on behalf of Dr. Choi’s at the number provided. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for help. We may send a final confirmation when you opt out. Carriers are not liable for delayed or undelivered messages. By opting in, you confirm you are the account holder or authorized user of the mobile number and that the number is accurate. Our handling of your information is described in our Privacy Policy.
9. Acceptable Use
You agree not to: (a) use the Services for any unlawful purpose or in violation of these Terms; (b) resell or commercially exploit our products or content without authorization; (c) attempt to gain unauthorized access to the Services or interfere with their operation; (d) introduce malware or scrape, harvest, or collect data from the Services except as expressly permitted; (e) use the Services to infringe others’ rights or to post false, misleading, defamatory, or harmful content; or (f) misrepresent your identity or affiliation.
10. Intellectual Property
The Services and all content on them — including text, graphics, logos, product images, the names “Dr. Choi’s” and “Dr. Choi’s Pharmaco,” and the look and feel of the Site — are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially use any part of the Services without our prior written consent. You may not use any content from the Services to train, develop, or improve any machine learning or artificial intelligence model or system without our prior written permission. All rights not expressly granted are reserved.
11. User Submissions and Reviews
If you submit a review, comment, photo, or other content (“Submission”), you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, sublicensable license to use, reproduce, modify, adapt, publish, and display that Submission in any media in connection with our business. You represent that you own or control the rights to your Submission, that it is accurate, and that it does not violate these Terms or any third party’s rights. We may, but are not obligated to, monitor, edit, or remove Submissions at our discretion.
12. Disclaimers and Limitation of Liability
THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. We do not warrant that the Services will be uninterrupted, error-free, or secure.
TO THE FULLEST EXTENT PERMITTED BY LAW, DR. CHOI’S AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR PRODUCTS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE SIX MONTHS BEFORE THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.
13. Indemnification
You agree to indemnify and hold harmless Dr. Choi’s and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the Services or products, your violation of these Terms, or your violation of any law or the rights of any third party.
14. Dispute Resolution; Binding Arbitration; Class Action Waiver
Please read this section carefully — it affects your legal rights.
(a) Informal resolution first. Before starting an arbitration, you agree to first contact us at support@drchoispharmaco.com and describe your dispute, so we can try to resolve it informally. If we cannot resolve it within 60 days, either party may begin arbitration.
(b) Agreement to arbitrate. You and Dr. Choi’s agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or our products will be resolved by binding individual arbitration, and not in court, except that either party may bring an individual claim in small-claims court if it qualifies. This agreement is governed by the Federal Arbitration Act.
(c) Arbitration rules and forum. The arbitration will be administered by JAMS under its applicable rules then in effect. The arbitration will take place in or near Orange County, California, or be conducted by videoconference or by telephone where permitted, or based only on written submissions where the rules allow. The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
(d) Class action waiver. All claims must be brought in the parties’ individual capacities, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court rather than arbitration.
(e) 30-day right to opt out. You may opt out of this arbitration agreement within 30 days after you first accept these Terms by sending written notice to support@drchoispharmaco.com with your name, the email and address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.
(f) Exceptions. Nothing here prevents either party from seeking injunctive or equitable relief in court for intellectual-property infringement or unauthorized access to the Services.
15. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Subject to the arbitration agreement in Section 14, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Orange County, California, and you consent to the personal jurisdiction of those courts.
16. Changes to the Services or These Terms
We may modify or discontinue the Services, in whole or in part, at any time. We may also update these Terms from time to time. When we do, we will revise the “Last Updated and Effective Date” above and post the updated Terms on the Site. Changes are effective when posted. Your continued use of the Services after an update means you accept the updated Terms.
17. Miscellaneous
These Terms, together with the policies incorporated by reference, are the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the remaining provisions will stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Headings are for convenience only.
18. Contact Us
Questions about these Terms? Email support@drchoispharmaco.com or use the contact form on our Support page.
Dr. Choi’s Pharmaco · Crystal Vision Technology Inc. (dba Dr Choi Natural Wellness)
616 S State College Blvd, Fullerton, CA 92831, USA